Abney & Baker awarded Top 20 Home Care Group Award 2020

We are delighted to have been awarded the prestigious homecare.co.uk Top 20 Home Care Group Award 2020. The award highlights the most recommended home care providers in the UK. The awards are based on the review score on homecare.co.uk, an independent review site for the care industry. The award is recognition that we are one of the most recommended Home Care Groups in the UK based on over 14,000 published reviews between 1 May 2018 and 30 April 2020 from those receiving home care as well as their friends and family.

Top 20 Home Care Group 2020

The award reflects the impressive independent review scores submitted by our clients and their families. With our West Wiltshire branch ranking 9.8 and our Bath & North East Somerset branch ranking 9.6 from client reviews, this really is a well-earned award.

We pride ourselves on the way we treat all our employees with the respect and support they deserve to deliver the best service possible to our loyal clients.

Below are just a few of reviews submitted that reflect the hard work the whole team have put into ensuring the client and their families are the top priority.

“Lovely carers who are all proficient in their work - but it's far, far more than that. In all weathers, there's always a smile at the door and happy banter to follow. In difficult times you are serving not only to help but to lift both (father and son) our spirits - thank you.” JD, Son of client

“A great company that has been very easy to deal with. All the staff have been wonderful, friendly, and hard-working. Just what my mother needed!” JM, Son of client

“They have gone out of their way to be helpful and user-friendly. All the carers have been efficient, calm, and capable. My mother is happy with all of them! I would thoroughly recommend them.” HM, Daughter of client

“How very nice to be greeted with a pleasant smile. The carers are so helpful and kind. Thank you for finding them. They feel like my family.” BP, Client

To read all our reviews visit our homecare.co.uk profile.

CEO and founder, Ian Willis, has the following to say about receiving the award:

I’m over the moon that Abney & Baker have been recognised as one of the Top 20 Care Groups in the country. The fact that this award is based entirely on ratings and feedback from clients makes it all the more meaningful. We are all incredibly proud of this achievement.

If you’d like to find out how we can support you to continue living happily, safely and confidently in your own home, give your local branch a call on the numbers below or book a call and we’ll get back to you.


Helping you to continue living independently and confidently in your own home.

By providing a range of support at home, we’re helping many clients across Bath & North East Somerset and West Wiltshire retain their independence and stay in control in the comfort of their own homes.

Remember we’re always here if you want to chat about your care options. Just get in touch:

Call 0333 043 4880 or email enquiries@abneyandbaker.com