Your 4-Step ‘Confidence at Home' Plan

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Often when you venture into the world of care and support at home it’s for the first time, so it’s important you know what to expect when you first give a care provider a call.

Each care provider will deal with your enquiry slightly differently, but we’ve pulled together the key 4 steps we work through with you to ensure you can continue to live confidently, happily and independently in the comfort of your own home.

Download your Guide to Care at Home to discover how, with a little support, you can continue to live happily and safely at home with Dementia.

The 4-step plan is designed to give you both clarity that you will get the support you want and certainty about what it will cost. Before you make any decision, we’ll make sure you’ve got all the information you need and the confidence of knowing there won’t be any surprises or hidden extras.


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Step 1 - Arrange a phone call to discuss your needs and how we could help.

Just give us a call or book a call and we’ll give you a shout back. We’ll chat through your particular situation and guide you through the options, to ensure you get care and support that works for you.

Step 2 - We’ll visit you at home for a no-strings consultation.

When you’re ready, we’ll come and visit you in your home for a relaxed chat about your needs, the range of services we offer and how we work. We are very flexible and can work alongside family and friends to make sure you’re getting the care you want in the way that is best for you.

Step 3 - Receive a bespoke plan with clear costs.

We will follow up with a detailed support proposal including a schedule of visits, clear costs and available start dates, fully personalised to your needs. Our aim is to give you all the information you need to be able to make the right decision for you.

Step 4 Start seeing the benefits of support and care in your own home.

You can then make the right decision for you when you’re ready to make it. This is key to feeling comfortable about introducing care and support into your life.

Remember you don’t need to make a long-term commitment. You can change your mind or adjust the support you receive at any time. In no time, you’ll start to see what a difference a little support and care can make and get back to living happily, confidently and safely at home.


We will work at your pace so that, when you’re ready, you make the decision that is right for you.

If you’d like to chat to us about how a little extra care and support at home can help then do get in touch.


Helping you to continue living independently and confidently in your own home.

By providing a range of support at home, we’re helping many clients across Bath & North East Somerset and West Wiltshire retain their independence and stay in control in the comfort of their own homes.

Remember we’re always here if you want to chat about your care options. Just get in touch:

Call 0333 043 4880 or email enquiries@abneyandbaker.com