This year, Abney & Baker has gone one better than last year by winning not just one, but two prestigious awards from homecare.co.uk – the ‘Top 20 Care Provider (South West) 2023’ and the ‘Top 20 Care Group 2023!
We are particularly proud of these awards because they are solely based on the heartfelt reviews and feedback from their clients and their families. As a company striving to be known as ‘The Most Caring Care Company in the World’, this double triumph is a testament to our outstanding team's hard work, compassion, and commitment.
It shows that they are not only meeting but exceeding expectations, positively impacting the lives they touch.
Ranking an impressive 9.9/10 overall, this really is a well-earned award. The West Wiltshire area team in particular have extra cause to celebrate having achieved the coveted ‘perfect 10’ score this year.
Since we set up in 2015, we have been making a stance against carers being undervalued and lacking the respect and recognition they deserve. From the first day, we have put treating people right at the heart of every decision we make.
Putting the care into homecare for both clients and the team alike hasn’t gone unnoticed either:
“If you are looking for a compassionate, caring and professional team to care for an elderly loved one, then these guys are simply the best. All of the staff provided first-class care for our 97-year-old mother.”
Son of Client
“I’m absolutely blown away by how incredible the team is! Everyone is so welcoming, joyful and proud of the work they do; you can’t help but fall in love with the job. In-depth training and shadow shifts to help you feel confident in the care you give as well as ensure the comfort of the clients.”
Current Care & Support Team Member
CEO and founder, Ian Willis, had the following to say about receiving the award:
"We are profoundly honoured to accept the 'Top 20 Care Group' award for the third time in four years and the 'Top 20 Care Provider (South West) 2023', these distinctions speak volumes about the tireless dedication and exceptional quality of care offered by our Abney & Baker team.
What makes this recognition particularly meaningful to us is that it is not determined by panel judgments or subjective assessments but by independently verified client reviews. Our clients' voices, their experiences, and their satisfaction are at the heart of this accolade, making it a powerful testament to our unwavering commitment to delivering the highest level of person-centred care.
This award is not just for us, but for every client and family who has entrusted their care to us. It is their affirmation that makes this achievement truly significant, and for that, we’re immensely grateful."
We are excited to be going from strength to strength as a company and are looking forward to helping more clients to continue living happily, safely, and confidently in their own homes.
